Some of the Transversal tracks went through specially designed workshops regarding Lean Budgeting, Agile KPIs & Reporting, and Agile HR, for instance. Around 150 team members in the Agile Adoption ART, from the various business domains and Transversal Track teams, attended Introduction to Agile training, with about 50% of them taking the Leading SAFe course. role description, training, and coaching), Finance and Portfolio Management (IT investment processes), Tooling and Capabilities, Communication, and “IT Readiness.” This setup brought value to the 11 domains by not having to reinvent the wheel and ensured consistency in harmonized solutions.Īir France – KLM engaged with BlinkLane Consulting for guidance and training. The company formed “Transversal Tracks,” (groups that tie into all business domains), which joined the ART: Human Resources (e.g. As a mix of IT and business, the Adoption Team defines the specific objectives, approach, and steps to take in its domain: people to train, Agile product teams to form, coaching needed, communication plan, monitoring progress, and more. “SAFe gives us the framework we have been missing while at the same time empowering each business domain to define their own way to reach their goals.”Įach business domain (Commercial, Cargo, Flight and Ground Operations, Engineering & Maintenance, Finance, Human Resources) joined the ART with its own change team-named Agile Adoption Team-and self-organized as a product team. “In order to manage our Agile adoption program across 11 business domains within Air France – KLM, we formed an Agile Release Plane (ARP, modified to fit the industry), inspired by SAFe,” says Didier Lavielle, Program Management NWOW #agile Adoption, Air France – KLM. In late 2016, the company chose the Scaled Agile Framework ® (SAFe ®) to foster and accelerate the adoption and scaling of Agile practices across the various business domains. The goal: demonstrate the mindset and practices, and see the benefits of this approach in a Change Management context. The leaders decided to adopt Lean-Agile principles and values in the way the program would be set up and run. Prior to launching the broad SAFe adoption, a small group of transformation leaders spent several months defining the scope of the deployment, the way the adoption would be conducted, and preparing for the adoption of SAFe on a larger scale. Pieter Bootsma, Executive Vice-President of Commercial Strategy at Air France – KLM, noted: “We can all benefit from Agile in the whole group and not only at Commercial Digital.” So, in late 2016, the company chose to foster and accelerate the adoption and scaling of Agile practices. Custom luggage tags make a noticeable, personal impression as gifts and are a great way to advertise too.An Agile Adoption Empowering Business Domains and TeamsĪfter the successful launch of three ARTs in the Commercial Digital business domain in the late summer of 2016, the company decided to leverage this success and create a broader-scale adoption. The concept is also available to other brands in other countries. KLM’s personalized labels are currently only available to customers in the Netherlands, but the promotion might also be rolled out internationally. Luggage labels and straps are subsequently sent to passengers who submit their designs at least two weeks before departure. Less imaginative customers can pick one of KLM’s pre-selected images.Īlthough the majority of them upload holiday snaps, a picture of themselves, their children, or their pets. Customers can create their own baggage labels using a favourite holiday snapshot, company logo or creative design. When booking a flight online, passengers get the chance to design two luggage labels. Swooping on the budding business trend of engaging consumers into the brand experience, Dutch airline KLM recently kicked off a new concept that allows passengers to design their own luggage labels, free of charge. So what if one does not travel by personal jet, personal luggage tags will definitely make you feel ultra privileged.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |